Privacy Policy

Last updated: November 2026

1. Data Controller

Amy Dorothy Ronja Lang (legal name: Amy Dora Lang)
Raw & Real | Die Wandlung
Self-employed teacher (Neue Selbständige, § 2 Abs. 1 Z 4 GSVG)
Vienna, Austria
Email: amylan@ik.me

2. Legal Basis for Data Processing (GDPR)

I process your data based on:

Art. 6(1)(b) GDPR – performance of a contract (providing lessons, courses and workshops) and steps prior to a contract (e.g. the discovery call)
Art. 6(1)(c) GDPR – legal obligations (e.g. retention under Austrian tax law)
Art. 6(1)(a) GDPR – your consent (e.g. for newsletters or for publishing a testimonial)
Art. 6(1)(f) GDPR – legitimate interests (e.g. answering enquiries, improving my offerings)

3. What Data I Collect

When you use this website, book a call or take part in my lessons, I may collect:

Name and email address (when you book a call or contact me)
WhatsApp number (if you contact me via WhatsApp)
Information you share during discovery calls, lessons, courses and workshops
Billing and payment information (payments are processed by the respective payment provider)

4. How I Use Your Data

I use your data to:

Organise and hold lessons, courses and workshops
Communicate with you about appointments and course details
Issue invoices and process payments
Improve my offerings
Send you information about new courses (only if you opt in)

5. Data Storage & Retention

Your data is stored with care. I use:

Cal.com for appointment booking (EU servers)
WhatsApp for communication (end-to-end encrypted)
Secure email providers
Secure payment processors for transactions

Retention periods:

Participant data: for the duration of our working relationship; invoicing records for 7 years (Austrian tax law)
Enquiry data: deleted after 6 months if no contract is concluded
Newsletter data: until you withdraw your consent

6. Third-Party Services

I use the following third-party services:

Cal.com – appointment scheduling
WhatsApp – communication
Payment processors – secure transactions

These services have their own privacy policies, which I recommend reviewing.

7. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Have inaccurate data corrected
Have your data deleted
Restrict processing
Object to processing
Data portability
Withdraw your consent at any time, with effect for the future

8. Cookies

This website uses only cookies that are technically necessary for its functioning. I do not use tracking or advertising cookies.

9. Data Security

I take reasonable measures to protect your data from unauthorised access, alteration or deletion. However, no transmission over the internet is 100% secure.

10. Minors

The courses, workshops and lessons offered on this website are intended for adults. I do not knowingly collect data from anyone under 18 through this website.

11. Changes to This Policy

I may update this privacy policy. Changes will be published on this page with an updated date.

12. Contact

For questions about this privacy policy or to exercise your rights, please contact:

Amy Dorothy Ronja Lang
Email: amylan@ik.me
WhatsApp: +43 681 202 832 91

13. Supervisory Authority (Austria)

You have the right to lodge a complaint with the Austrian Data Protection Authority:

Österreichische Datenschutzbehörde
Barichgasse 40–42
1030 Wien, Austria
Tel: +43 1 52 152-0
Email: dsb@dsb.gv.at
Web: www.dsb.gv.at

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